Our cancellation policy is designed to provide flexibility while ensuring fair treatment for all guests. When you book directly through our website, you benefit from fully flexible reservations that can be modified or cancelled according to the specific rate plan you select. Different room types and promotional offers may have varying cancellation terms, which are clearly displayed during the booking process.
Generally, standard rate bookings can be cancelled free of charge up to a certain number of days before arrival, typically 48-72 hours, depending on the season and room type. Cancellations made after this deadline may incur a charge equivalent to one night’s stay. Special promotional rates or non-refundable bookings may have stricter cancellation policies but offer better pricing in exchange.
We always recommend reviewing the specific cancellation terms for your chosen rate before completing your booking. If you need to modify or cancel your reservation, please contact us as soon as possible at +90 212 512 86 76 or via email at [email protected]. Our team will assist you according to your booking conditions and do our best to accommodate your needs whenever possible.